Frequently Asked Questions: MYBET88 Casino

Whether you’re new to MYBET88 or a seasoned player, our FAQ page is your go-to guide for quick answers. From account setup to deposits, withdrawals, bonuses, and game rules, we’ve got everything covered to keep your betting journey smooth and exciting.

A. General

Who is MYBET88?

MYBET88 is one of Asia’s premier and most trusted online casinos. Established in 2013, we are dedicated to providing members with the highest quality gambling experience through a secure and entertaining platform.

Why should I choose MYBET88?

At MYBET88 Casino, we pride ourselves on offering a wide selection of premium games from top providers, professional and friendly customer support, exciting promotions, and a seamless gaming experience that keeps our members coming back.

Is MYBET88 licensed and regulated?

Yes, MYBET88 operates under the strict regulation and licensing of The Philippine Amusement and Gaming Corporation (PAGCOR), holding licenses for Offshore Gaming as well as Electronic Gaming and Poker.

What are Wallets in MYBET88?

Your MYBET88 account includes two main wallets:

Main Wallet: Stores your initial deposit and withdrawal balance.
Game Wallet(s): Separate wallets under each game provider are used for placing bets.

Note: We are currently merging game wallets into your Main Wallet for a smoother experience, allowing instant play without transfers. Check supported providers by clicking the Main Wallet icon on your Wallet page.

B. Account

What is the legal age to play at MYBET88?

All members must be at least 18 years old and agree to abide by our terms and conditions.

What if I forget my password?

Click “Forgot Password,” enter your phone number or username, and follow the instructions. A reset password will be sent to your phone via SMS. If you don’t receive it, contact our Live Chat support for assistance.

What if I forget my username?

Please contact our Live Chat team to retrieve your username promptly.

I can’t complete registration because my details are already used. What should I do?

Reach out to our Live Chat support for resolving this issue.

Can I register more than one MYBET88 account?

To ensure fairness and optimize your VIP benefits, each player may only register one active account.

C. Payment

How do I make a deposit?

MYBET88 supports various payment methods depending on your location:

Local bank transfer / online banking
Payment gateway services
Cryptocurrency payments

How do I deposit using cryptocurrency?

Visit the Deposit page and select “Cryptocurrency” as your payment method.
Follow the instructions provided by the crypto gateway.
Once completed, your deposit will be instantly credited to your Main Wallet.

Can I deposit using a third-party bank account?

No. For security reasons, deposits must be made from a bank account registered under your name only.

How do I request a withdrawal?

Withdrawals can be made from your Main Wallet to your bank or crypto wallet. Visit the Withdrawal page, enter your bank details, and specify the withdrawal amount (above the minimum limit).
Important:

Withdrawals require meeting turnover requirements.
Withdrawal bank accounts must match your deposit account name.
Additional documents may be requested if unusual activity is detected.

How long does withdrawal processing take?

Typically, withdrawals are processed within 15 minutes, but this depends on game provider validations and banking operations. If your request is delayed, contact Live Chat.

Are there any fees for deposits or withdrawals?

MYBET88 does not charge fees on transactions. However, some payment methods may have third-party fees that we do not cover.

D. Betting

Why do I get an “Insufficient funds” error even after my deposit was approved?

Make sure you have transferred funds from your Main Wallet to the specific Game Wallet of the provider you want to play with.

What is the minimum bet amount?

Minimum bets vary by game, table, or match. Check each game’s display for specific limits.

What happens if there is a game error?

Live Casino dealer errors: The round is paused, and members are informed via chat. If unresolved, the round may be cancelled and refunded.
Sports result errors: Bets will be settled based on the corrected final results.
All malfunctions void pays and plays unless otherwise specified.